The UK Gambling Commission has imposed a £7.1m penalty on online operators 32Red and Platinum Gaming, owned by Kindred Group, for social responsibility and anti-money laundering failures.

“These failures highlight clearly that both operators failed to interact with customers in a way which minimises the risk of them experiencing harms associated with gambling,” said Kay Roberts, executive director of the Gambling Commission.

The regulator said financial triggers for anti-money laundering reviews at 32Red were too high and not appropriate to effectively manage money laundering and terrorist financing risks.

Platinum’s policies were found unsuitable, it added.

Social responsibility errors by 32Red and Platinum included failure to identify and interact with customers who might have been experiencing the perils of gambling.

32Red, which runs 32red.com, will pay a £4.2m fine, while Platinum Gaming, which runs unibet.co.uk, will cough up £2.9m, the regulator said in a statement today.